We deliver by courier throughout New Zealand Monday – Friday. Please allow 3 to 7 working days for delivery.
A signature is required to verify delivery.
We do not deliver to PO Boxes
Freight charges cover packaging, delivery and insurance and are as follows:
North Island non rural 8.50
North Island rural (does not include Waiheke & Great Barrier Island) 12.50
South Island non rural 11.00
South Island rural (does not include Chatham & Stewart Island) 15.00
Stewart Island 19.50
Great Barrier Island (receiver pays surcharge) 9.00
Waiheke Island 15.70
We are happy to exchange or issue a credit if the item received is not to your satisfaction, providing the item is returned to us within fourteen (14) days from the date of purchase and is returned in the same condition it was sent to you in. A copy of the purchase invoice must accompany the return. Return packing and postage is your responsibility and cost.
Please note: We do not accept returns for change of mind or unwanted items
We quality check all items prior to being despatched, however, should any item be received damaged or broken please contact us immediately. If the item has been damaged in transit we will either replace or refund at our earliest. If the item is out of stock we will contact you and offer an alternative or a refund.
We offer secure online credit card payment using Paypal.
We accept Visa and Mastercard.
Or you may choose one of our other payment options:
Direct Credit transfer
NZ Cheque accompanying your order
Phone the Tauranga store with your order and payment details
Phone the Tauranga store with your order and arrange to pay and pick up your order within 5 working days
Our legal business name is H & H Décor Limited trading as Indelible.
Privacy As you have entrusted Indelible with your private details we can assure you that we will respect that trust at all times and shall keep your details safe and will neither sell, share nor pass on that information to any outside party.